High turnover rates among staff in nursing homes pose a significant challenge to the quality of care given to residents. When employees leave their positions, it disrupts the continuity and stability of care.
This results in negative consequences for residents’ well-being.
Continuity of care disruptions
A key way high turnover rates affect the quality of care in nursing homes is by disrupting the continuity of care. When caregivers change, residents may struggle to form trusting relationships with staff. Continuity of care helps ensure that residents receive consistent attention and support. This is especially necessary for those with chronic conditions or complex medical needs.
Decreased staff familiarity
Decreased staff familiarity with residents’ needs and preferences is another consequence of high turnover rates. As new employees cycle through, they may not have the same level of understanding or familiarity with residents as long-term staff members. This lack of familiarity can lead to oversights in care and missed opportunities for personalized support. It can also increase the likelihood of errors in medication administration or treatment protocols.
Morale and burnout
High turnover rates can also take a toll on the morale and well-being of remaining staff members. Constantly training new colleagues and adapting to changes in the team dynamic can lead to increased stress and burnout. This, in turn, can further exacerbate quality-of-care issues as overworked and demoralized staff may struggle to maintain the same level of attentiveness and compassion in their work.
Per Skilled Nursing News, the average turnover rate at American nursing homes is 94%. Addressing turnover requires comprehensive strategies that improve recruitment, retention and support for nursing home staff.